How We Handle Account And Wallet Data
Our Privacy Policy covers details you provide during account creation, including your contact information and phone verification status. It also covers records created when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, such as the selected rail, transaction reference and status needed
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to match your account activity. We use these details to provide account access, check payment receipts and respond when a wallet status stalls. Device information may be recorded when you sign in through a mobile browser or desktop browser, helping us protect sessions and identify unusual
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access. We do not use this page to describe unrelated services. Where access or eligibility is discussed, it depends on local law. You can ask us to explain a record, request a correction or ask how long a category is retained through the support path shown
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below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.